Shipping policy

Your order will be shipped 2-3 business days after you have completed your order.

All orders are shipped Standard Domestic via USPS.

Once your order is shipped you will receive your tracking # via email.

(Domestic Shipping is currently only offered within the U.S. & APO/FPO locations)

Please visit USPS Tracking® to track your order.

If you have not received your tracking # please Contact Us immediately at: SilhouettexDor@gmail.com.

Any mail that is returned, the customer is responsible for the additional shipping costs/restock fees.

If your tracking information states your order is delivered & you have not received it, please contact the United States Postal Service at:

 1-800-ASK-USPS® (1-800-275-8777).

Silhouette D'or is not responsible for any lost, stolen, or damaged packages.